Everything people ask

A television, phone, tablet, browser or streaming stick from the last few years, and roughly 25 Mbps for comfortable 4K. There is no set-top box to install and nothing posted out to you.

Straight after checkout. Your login arrives by email within a few minutes and works immediately on every supported device.

No. You install a normal player app from your device's own app store, sign in, and the channel list loads. Nothing is side-loaded and no hardware changes hands.

There is a fourteen-day money-back guarantee on every term. If it is not right, tell us inside that window and the payment is refunded in full, no justification needed.

Neither. You pay once for the term you chose and it simply ends unless you decide to renew. Nothing recurring is set up against your card.

Between one and four, depending on the tier you pick. Profiles are separate from that — six of those come with every term, regardless of screen count.

US dollars. The price shown excludes any local sales tax, which is added at checkout where it applies.

Get in touch and we will work out the difference against the time left on your term. It is a manual adjustment rather than a button, so message support.

Tell us within fourteen days of purchase and the payment is refunded in full. Statutory cancellation rights in your country apply alongside this and are not affected by it.

More than 6,500 live channels responding across 177 countries. That figure is the lower bound of a measured sample rather than a headline number — we would rather quote something we can evidence.

From broadcasters publishing their own streams. The names shown on the site are drawn from an audited subset where the feed is served from the broadcaster's own domain, so the broadcaster is demonstrably the publisher.

No. This is a live television service with a programme guide and catch-up, not a film-and-box-set catalogue. If you want an on-demand library, a service built for that will serve you better.

Yes. Availability differs by territory because carriage does. Enter your country at checkout and you will see exactly what is included where you live before you pay.

Yes. The list is yours to arrange — reorder what you watch, hide what you never will, and the arrangement follows your account to every screen.

Smart TVs, streaming sticks, phones, tablets, computers, set-top boxes and media players. There are step-by-step instructions for each on the set-up guides page.

Try another channel first — one dead channel is a different problem from a dead account. If nothing plays, check your credentials character by character, confirm you are not over your screen limit, and restart the device fully.

That is adaptive bitrate working as intended: the player steps the picture down to match your connection rather than stopping to rebuffer. A wired connection or moving closer to the router usually settles it.

WhatsApp is fastest and email is better for anything needing an attachment. Support is open every hour of every day.